Values
The foundations of our business and know-how, defined with our community of professionals, Clariane’s three values are at the heart of our commitment and guide our actions on a daily basis.
Trust, responsibility, initiative.
Trust, responsibility and initiative are inseparable: sustainable relationships with our stakeholders are based on trust, renewed through initiative and maintained through responsible decisions.
Our values are a code of conduct for creating strong ties with vulnerable people and their loved ones; they require exemplary behaviour. These values unlock each individual’s capacity for action and forge a Clariane culture that is common to all, regardless of the business line or activity, in the six countries where the Group is established.
Trust takes the form of transparency, kindness and consideration
Our care community is first and foremost built on trust.
We act with respect and consideration for all vulnerable people, their families, and all our employees, whoever they may be; and we rely on a fair, balanced and sustainable business model that meets everyone’s needs.
Responsibility is reflected in our integrity, the quality of our services, and our ability to make a long-term commitment
We act with responsibility.
We operate as close as possible to local communities to improve access to care and support the dynamics of our living areas, while protecting our ecosystems by acting more appropriately and responsibly.
Initiative thrives on innovation, commitment and courage
Initiative makes us grow.
We innovate to improve disease prevention, diagnostic and treatment efficiency, and the quality of life of the people we support, their informal carers, and our caregivers.
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Our mission
Clariane's social and societal mission is based on the strong sense of responsibility of all the company’s players.
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Our CSR approach
Following the completion of the 2019-2023 CSR roadmap and the adoption of purpose-driven company status, the Group reviewed its CSR strategy to align it fully with the five social and environmental objectives of the purpose. Based on this strategy, a new CSR roadmap has been developed for 2024-2026, with a selection of new CSR indicators and targets.