Human Resources
Clariane’s human resources policy, based on the Group’s values – trust, responsibility and initiative – is at the heart of the corporate project, in a sector of services for vulnerable people for whom the quality of the care and support provided is crucial.
Continued investment in teams and talent development
Developing the attractiveness and value of our professions is a priority, so that we may be able to guarantee excellence and continuity of care for residents and patients, in a context of insufficient and volatile resources.
Clariane’s HR policy is organised around three strategic priorities:
- mobilising Clariane’s employees around an ambitious core social mission;
- developing skills and talent to ensure the quality of care;
- being a committed and responsible social player.
In 2025, Clariane was awarded Top Employer certification in Europe and in each of the six countries in which it operates: Germany (for the 5th consecutive year), France (4th consecutive year), Belgium and Italy (3rd consecutive years), Spain and the Netherlands (for the 1st time).
| Skills training courses | Frequency of accidents at work | Women in top management | Average staff seniority in years | |
|---|---|---|---|---|
| 2019 | 4.1% (2,174) | 52 | 46% | 6.7 |
| 2020 | 8.1% (4,348) | 57 | 47% | 6.9 |
| 2021 | 9.7% (5,302) | 48 | 47% | 7.4 |
| 2022 | 11.8% (6,808) | 41 | 56% | 7.3 |
| 2023 | 11.7 % ( 7,171) | 37 | 54% | 7.5 |
Increased loyalty and attractiveness
*2023 Community Pulse employee satisfaction survey, carried out by IPSOS
Response rate of 65%
Training
Faced with the personnel shortage, a major challenge in our sector, the development of training is a cornerstone of our human resources policy. Supported by our training organization, Clariane University, and its network of academies across Europe, skills training serves as a springboard for those seeking professional development.
It is also essential for addressing recruitment challenges through internal mobility and serves as a key differentiator in the company’s appeal as an employer. Clariane has innovated by creating its own skills training programs, developing apprenticeships, and promoting, alongside public and private partners, retraining initiatives (the “Passerelles” programme).
In 2023, more than one in ten Clariane employees was enrolled in a qualifying professional development programme.